In this case, the core of the matter is the TRAI DND 2.0 App which TRAI has mandated to include all "Access Providers" in their App Stores.
Not only does this software allow users to ban spammers such as telemarketing firms, insurance companies, credit card companies, etc., but it also lets TRAI monitor in real time who these spammers are and immediately blacklist or take action against them.
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EVERY ACCESS PROVIDER Should ENSURE, WITHIN SIX MONTHS ' TIME, that all SMARTPHONE DEVICES REGISTERED ON THE NETWORK SUPPORT THE PERMISSIONS REQUIRED ON THE FUNCTION OF SUCH APPS IN THE REGULATIONS 6(2)E) AND REGULATIONS 23(2)D), "STATES THE TRAI DIRECTIVE DIRECTIVE
And technically, it's not about iPhones per se, but Apple doesn't allow this app available through their App Store, which creates TRAI annoyance. Although Google has complied with the TRAI Directive and promptly included this device in its Android Play Store, Apple is keeping this app, alleging more restrictive access permissions resulting in privacy infringement.
Then, where is the problem of invasive control permissions? As I said, the software not only blocks the spammer for that individual smartphone user, but also sends telephonic data back to TRAI in real-time so that TRAI can get to know who the spammer is and delete it from their database as well.
In order to do this, TRAI needs to collect some data through the device that includes some intrusive access to the phone, call logs, etc., and this is where there is a difference between Apple and TRAI – Apple doesn't want to enable the app to be kept in their store because it feels that it breaches the privacy of their customers.
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Apple used to have separate privacy issues with other app developers, most prominently Uber. More than just taking care of the safety of the customer, I guess it's a reputation fight for Apple.Because Google doesn't seem to have any great desire to step out as a privacy advocate for its consumers (mostly through advertising revenue), they didn't give a second thought to the DND 2.0 app in their Play Store.
Yet, considering that Apple is experiencing declining sales in its Macbook Pro and iPhone lines with an increasing number of Chinese rivals in recent years, they are trying to secure their only edge in a game that others do not have – consumer privacy.
Apple is playing a long game right now. Seeing that the European Union adopted GDPR legislation last year and other countries are about to follow suit shortly, Apple knows that privacy is going to be a huge selling point in the coming years around the world, especially in technology sector.It thus seems that Apple is even willing to forego as wide a market as India in order to maintain the privacy requirements.
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